Selling requires an approved application and a confirmed email address. We read every application ourselves — that is why being a seller here means something, and it is also why it takes a few days.
Listing an item costs nothing. If the item does not sell, it still costs nothing.
Fill in the one-page application, in four steps: whether you sell as a private individual or a business, what you intend to sell and where the goods come from — and accept the rules. As a private individual you give your personal identity number; as a business you give the company's name, organisation number, postal address and e-mail address.
The answer to that question is shown to buyers, because it decides their rights: buy from a business and there is a 14-day right of withdrawal, buy from a private individual and there is none. If you sell as a business, every listing you post says Business seller and that the 14-day right of withdrawal applies, and below that the box The seller is a company, with the company's name, organisation number, postal address and e-mail address. The same box appears on your profile and at checkout when someone pays for something you sold, where the buyer also gets the information about the right of withdrawal and a link to the Swedish Consumer Agency's withdrawal form. On the listing cards in search results your listings are marked Business. You change the address and e-mail address yourself under Profile & settings. If you sell as a private individual, it says Private seller, and no such box is shown. Answering wrongly is not in your favour — a business seller who fails to state it faces a withdrawal period of up to a year instead.
A person reads the application. You get an answer within three working days, at the very latest within a week — expect a few days, not a few minutes. If it is refused you are told why and can apply again.
Photograph the item yourself, in daylight, from several angles — and photograph what is worn. A scratch in a photo is a scratch the buyer accepted; a scratch they discover on unpacking is a report.
Describe the condition honestly and give the parcel's weight AND size (the carrier charges for the greater of weight and volume, so pack as compactly as you can). Then choose how it sells: as an auction with a starting price, or at a fixed price — one price, no bids, the buyer buys straight away. On an auction you can add a "buy now" price. A hidden reserve price and a packaging surcharge are under "Advanced".
The listing may run for up to 20 days. Shorter auctions often draw more intense bidding; longer ones are seen by more people. A fixed-price item that does not sell ends unsold when its time is up, and you can list it again.
You see bids arrive in real time. You cannot bid on your own listing, and you cannot ask someone close to you to do it either — that suspends both accounts, and the sale is cancelled.
While the listing has no bids, buyers can send price proposals for you to accept or decline. Accepting ends the auction immediately at that price.
When the buyer has paid you are told. Pack it properly and send within 5 business days of the purchase being paid. We remind you before the time runs out. If you do not send in time the buyer is refunded and you get a strike; three strikes and selling is closed to you.
The order is under My listings → To send, with what the buyer paid for shipping and where the parcel is going. You book and pay for the shipping yourself with the carrier, hand the parcel in at a service point and paste the parcel number into the order, so the buyer can follow it. What the buyer paid for shipping is included in your payout — the price follows the carrier's price list for the weight and size class you chose. For pickup you agree a time and place in the message thread.
The money is released when the buyer confirms the item arrived — not when you send it, and not the moment tracking says delivered. If you booked the shipping through DUZO and the buyer neither confirms nor reports a problem, it is released automatically once 14 days have passed from the day the carrier registered the parcel as delivered, for purchases paid on or after 1 November 2026. If the fourteenth day is a Saturday, Sunday, Swedish public holiday, or Midsummer, Christmas or New Year's Eve, the next weekday is counted too. For pickups, and for parcels whose shipping you did not book through DUZO — even if you entered the parcel number yourself — it is always the buyer's confirmation that counts. If you can book the shipping here, you do not depend on it. It is the same protection that makes buyers willing to bid on a seller they have never heard of.
Commission is deducted at payout. What it is now, and what it becomes, is on the Pricing & fees page.
How payouts work →There is a list, and it is shorter than you think but contains more than you would guess — counterfeits are the most common reason a listing is removed. Read it before posting anything you are unsure about.
Then the EU General Product Safety Regulation applies to what you sell. Every listing must show the manufacturer's name or trade mark and postal and email address — and, if the manufacturer is outside the EU, the responsible person in the EU — information identifying the product, such as a model or serial number, and the warnings and safety information that go with the product. You fill it in under Product information (GPSR) in the listing form, in Swedish, and it is shown on the listing under the description. Show the labelling in the photos as well.
Recalled products, and products the EU's Safety Gate alert system has identified as dangerous, may not be sold here by anyone. Search for the item in Safety Gate before you list it. The full rule is in section 19 of the terms.
If you sell 30 items or more, or for more than EUR 2 000 in total (roughly 22 000 kr) in a calendar year, we are obliged to report your sales to the Swedish Tax Agency. That does not mean they are taxable — selling your own used belongings is normally tax-free. Read more on the DAC7 and the Tax Agency page.
